- Work with marketing and sales team to collect and understand sales and operation needs, organize and lead regular S&OP meetings.
- Establish sales forecasts over a rolling 24 – month period in planning tool and monitor reliability through KPIs. Analyse variances and carry out corrective actions as required.
- Optimize inventory sizing based on group strategy/ sales forecasts, shelf-life and supply lead times.
- Ensure supplies meet cost targets, expiry, deadlines and customer satisfaction.
- Monitor inventory levels and alert relevant departments of potential shortages or over – storage.
- Manage shortages – monitoring replenishments, allocation of stocks according to priorities and coordination of communication with relevant departments.
- Determine and organize replenishment of orders for local warehouse with Corporate Supply Chain, optimize the flows and the costs.
- Liaise and manage with French colleagues for incoming air and sea freight shipments.
- Open a CRM case and escalate to Corporate Supply Chain Team for any non-conformities with cold-chain management of products for inbound shipments
- Deal with Freight Forwarders and Custom Clearance Departments for import (from France) and export (to New Zealand).
- Prepare documentation for export to New Zealand on a weekly basis.
- Work on secondary warehouse project for New Zealand within a cross-functional project team and then organize stock replenishment optimizing freight routes and costs.
- Manage the inventory levels in the new NZ secondary warehouse and ensure they are adequately stocked with routine products.
- Perform regular stocktakes.
- Send sales invoices to customers.
- Assist current Sales administration and Warehouse team on tasks as required.
Experience Required
- Diploma in Supply Chain Management.
- 5 years’ experience in a Supply Chain Role
- Health / Medical Industry experience is preferred.
- Microsoft Office skills is mandatory and good Excel level required.
- ERP usage experience required and Infor M3 software is preferred.
Soft skills
- Good communication
- Flexible and versatile
- Attention to details
- Ability and eagerness to learn new things
- Strive in a small multi-skilled team and an evolving environment